Training & Development

Various short courses and workshops have been developed to provide for the needs of your business and staff. This facility provides coaching in the skills required by negotiators, supervisors, sales and support/admin staff and includes training in various techniques such as those of communication and presentation. This is by no means a comprehensive account of courses and workshops available, and again, training can be developed to suit your specific business requirements.

Courses:

• Supervisor Licensing
• Anti Money Laundering Training
• Whistle Blowing Training
• Data Security Training
• Treating Customers Fairly Training
• Suitability Report Training
• Fact Find completion Training
• Pension Switching Training
• Complaints Handling Training